Our general rule is that we will issue a refund within 2 days of your subscription if you're not happy, no questions asked. However, all sales with a coupon or discount applied are final sale.
Examples of full refunds we’d grant.
- If you were just charged for your next year of service but you meant to cancel, we’re happy to refund that extra charge.
Examples of partial refunds or credits we’d grant.
- If you forgot to cancel your account a year ago, and there’s been activity on your account since then, we’ll review your account usage and figure out a partial refund based on how many months you used it.
- If we had extended downtime (multiple hours in a day, or multiple days in a month), we’d issue a partial credit to your account.
Get in touch
At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Send us a note at corey@swipefiles.com, tell us what's up, and we'll work with you to make sure you’re happy.